1Security and Home Automation Services are offered by NRG Connected Home LLC d/b/a Reliant, TXB19469, 1201 Fannin Street, Houston Texas 77002. Electricity services are offered by Reliant Energy Retail Services, LLC d/b/a Reliant, PUCT Certificate #10007. Both are wholly owned by NRG Energy, Inc. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.
The consumer has the choice between buying from their local utility (Local Distribution Company - LDC) or from one of the deregulated suppliers. There is a large range of contract options from a variable price to 1,3 or 5 year fixed prices. Electricity provider switching is difficult once the consumer is in one of these contracts, unless they are close to the end of a fixed price contract. However, as of January 2010 there is a maximum termination penalty allowed.
Ashburn, VA Electricity providers are striving to find energy sources that are clean, less expensive, and more reliable. In states that aren't deregulated, electricity providers are much less driven to look for renewable energy sources. People have to buy their electric utilities anyway, so why should those electric companies bother improving their product?
Since the 1990s, many regions have opened up the generation and distribution of electric power to provide a more competitive electricity market. While such markets can be abusively manipulated with consequent adverse price and reliability impact to consumers, generally competitive production of electrical energy leads to worthwhile improvements in efficiency. However, transmission and distribution are harder problems since returns on investment are not as easy to find.