In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
As of April 2014, 16 U.S. states and the District of Columbia have deregulated electricity markets. Along with aforementioned Maryland and Texas, electricity deregulation is current in Connecticut, Delaware, Illinois, Maine, Massachusetts, Michigan, Montana, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Rhode Island. Seven additional U.S. states began the process of electricity deregulation but have suspended efforts: Arizona, Arkansas, California, Nevada, New Mexico, Virginia, and Wyoming.
The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (REP). These REPs, like Spark Energy, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.
Pennsylvania offers first-time retail shoppers an attractive discount with the Standard Offer Program. The Public Utility Commission has a rotating list of retail providers and upon enrollment, they’ll hook you up with a 12-month fixed-rate plan at seven percent off the current utility price. You can cancel at any time without fees. For 1,000 kWh per month usage, PECO quoted us a price to compare of 7.13 cents. A seven percent discount brings that rate to 6.63 cents per kWh (lower than any plan on our provider list) — a $60 savings after a year of service.
3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
Reliant offers a variety of electricity plans at rates that fit your needs and lifestyle. Whether you’re a sports fan or world traveler, you can get rewards and bonuses along with your electricity plan. We run special promotions throughout the year and offer plans that let you save money when you use electricity on the evenings or weekends. If you're looking for an environmentally-conscious option, check out our wind power, solar power and solar sell back plans.
Statement regarding savings: How your price compares. This is usually a generic statement that you may or may not be getting a better price than you would from the utility company, also known as the Electric Distribution Company, or EDC. Your local EDC sets a “price to compare” and any competitors’ plan may be lower or higher by several cents a kWh.
Electric bills for customers in the Houston area can more than double in summer months, mainly because air conditioning. Not coincidentally, electric rates also rise in the summer months because of this increase in demand. The most dramatic rate increases occur in month-to-month plans, but electric rates do increase across the board for all fixed-rate contract lengths.
Canadian electricity is cheap at 10 US cents per kilowatt hour, which is reflected in their high average electricity usage. US electricity prices at 0.12 $/kWh are also quite cheap internationally. In India and China they are very cheap. The UK is in the middle at 20 cents. It’s relatively expensive globally but not too bad for Europe, where most countries pay a high share of tax on their power.
Energy deregulation in Texas means you have the opportunity to shop electric companies to find the one that's right for you. What are the best electricity companies? That depends on what YOU want. Here at SaveOnEnergy.com®, we work with nearly all the top electric companies to make sure you'll get reliable, straightforward service and plans, regardless of the retail electricity provider you choose.