REPs sell electricity rates to Houston energy consumers, but transmission and distribution service providers (TDSPs) deliver the supply of electricity. In Houston, CenterPoint Energy serves as the area's TDSP and works with about 85 REPs. If your power goes out, immediately report the issue to CenterPoint Energy, not your REP. Use the following phone numbers to get in touch with your Houston TDSP.
Consumers in Houston, Dallas, Fort Worth and Corpus Christi were promised bargains on electricity when the Texas Legislature deregulated the electricity market. But 16 years later they're still paying more for electricity than their counterparts in cities Texas lawmakers exempted from deregulation such as Austin and San Antonio, according to the Texas Coalition for Affordable Power which analyzed federal electricity pricing data.
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Switching electricity supplier could shave pounds off your bills. But it’s not always about how much hard cash you could save. You might be fed up with poor customer service, you might want greater visibility of your usage through an app or you might want to choose your supplier based on their green credentials, or whether they supply a smart meter.


In Pennsylvania, you can choose your electricity and natural gas plan and supplier. More than 2.1 million households and over 250,000 businesses in the state already have made the switch. Now there's reason for more customers to explore electricity deregulation - two PA utilities have asked the state's Public Utilities Commission for permission to raise energy rates for transmitting power to homes and business.

Retailers Include: AEP Energy , APG&E Energy Solutions , Calpine Energy Solutions , Constellations NewEnergy, INC , Crius Energy , Direct Energy Services LLC , Dynegy , ENGIE Resources , Entrust Energy , IGS Energy , Just Energy , Liberty Power , Next Era Energy Services , Nordic Energy Services, LLC , NRG Energy INC , Source Energy , Spark Energy , Starion Energy , Stream Energy , Talen Energy , TransCanada Power Marketing LTD. [7]


To make reducing your usage and saving money on electricity even easier, we have an advanced online account dashboard available for all our residential electricity customers. You can go there anytime to pay your bill, check your usage, change your personal information and learn more about offers we have that apply specifically to you. All customers can sign up for our Weekly Summary Email, which helps you stay on top of your usage every week. Plus, many customers are eligible to sign up for Degrees of Difference, which gives you a bill credit when you reduce your usage during designated high-demand time periods. 

Texas deregulated most of the state's electricity markets in 2002, a move aimed at lowering electricity costs by letting consumers choose their own electric power providers and their own plans. Some parts of Texas continued to be regulated, including those whose power is proved by municipally-owned utilities, electric cooperatives and investor-owned utilities that operate outside the state's primary power grid.

El Paso Electric takes pride in being an active corporate citizen in the communities it serves. Contributing to our communities is an expressed part of our corporate mission statement, and as such, it helps to define our corporate purpose and mold the actions taken by our employees. The success of El Paso Electric's corporate citizenship programs can be attributed to the caring and generosity of its employees.
Even though customers in deregulated cities routinely pay more for electricity, there is a bright spot. The gap between the average price paid for electricity between deregulated cities like Houston and regulated cities like San Antonio have dwindled to the narrowest point ever to 8.8 percent. Back in 2006, customers in deregulated cities were paying nearly 47 percent more for electricity than their counterparts in regulated cities.
PECO wants to increase the amount it charges residential customers 3.2 percent; Duquesne Light wants a nearly 9 percent hike. Both would take effect January 2019. What's a customer to do? Looking for ways to cut the electricity supply portion of your energy billl? That's where ChooseEnergy.com can help. Enter your ZIP above to see whether you can find a cheaper supply rate to offset the likely increases in transmission and delivery costs.

3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
Since you are located in a deregulated area of Texas and in the TXU Electric Delivery service area you do have a choice in your electricity provider. Katy residents and businesses can choose to stay with their Affiliate Retail Electric Provider (TXU Energy), or you can choose one of several competing Katy electricity providers: TXU Energy, Green Mountain Energy, Champion Energy Services, Commerce Energy, and StarTex Power. So make your choice today. Enter your ZIP code above to browse energy supply rates in your area.
According to the EIA, the average American household uses 897 kWh of energy per month. Knowing that number, and how your own home’s usage compares, provides insight into the amount of energy you use per device. Our Energy Estimator will show you why simple changes like programming your thermostat or turning off televisions and computers when not in use will help lower energy costs.

Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
On the one hand, long-term, fixed rate (contract) plans offer stability in pricing. If energy supply costs suddenly go up in your area, you won’t be left paying more than what you bargained for.  You’ll have peace-of-mind.  If you want to switch out of your contract before it ends with a lower cost plan, you’ll likely face a cancellation fee (early termination fee).

If you would rather have a steady rate and not think about twice about starting a load of laundry at 6:30pm versus 7:30pm, Direct Energy’s standard, 12-month, fixed-rate plan Live Brighter runs at an affordable 7.99 cents per kWh. Again, using 1,000 kWh per month would add up to a yearly total of $958.80 — higher than both Free Nights and Free Weekends, but also a lot simpler.
Retailers Include: AEP Energy , APG&E Energy Solutions , Calpine Energy Solutions , Constellations NewEnergy, INC , Crius Energy , Direct Energy Services LLC , Dynegy , ENGIE Resources , Entrust Energy , IGS Energy , Just Energy , Liberty Power , Next Era Energy Services , Nordic Energy Services, LLC , NRG Energy INC , Source Energy , Spark Energy , Starion Energy , Stream Energy , Talen Energy , TransCanada Power Marketing LTD. [7]
Where should you shop for electricity? Houstonians have the power to choose from an overwhelming variety of energy suppliers, plans, and options. If you live in the Houston metro area and your local electric utility is CenterPoint, over 50 different retail electricity providers currently offer electricity plans in your area. Each of these electricity providers offer sites, tools, and information on how to switch plans and providers. However, their information is often filled with electricity rates that are difficult to compare because of things like introductory rates, bill credits, narrow usage levels, unexpected fees, and legalese buried in the EFLs. Fortunately, Houston homes and businesses have electricity shopping options that make the process much simpler.

Of course, choosing a new electricity supplier or natural gas supplier does not mean you are replacing your utility. Your utility will still deliver whatever energy supply you choose, safely and reliably. Since your utility company depends on where you live, you don't have to worry about choosing a utility company. In general, utilities are responsible for maintaining the energy infrastructure. If you experience a power outage or see a downed power line, call your utility company. These are listed in the Utility Companies column below.
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