Pennsylvania offers first-time retail shoppers an attractive discount with the Standard Offer Program. The Public Utility Commission has a rotating list of retail providers and upon enrollment, they’ll hook you up with a 12-month fixed-rate plan at seven percent off the current utility price. You can cancel at any time without fees. For 1,000 kWh per month usage, PECO quoted us a price to compare of 7.13 cents. A seven percent discount brings that rate to 6.63 cents per kWh (lower than any plan on our provider list) — a $60 savings after a year of service.
Of FirstEnergy’s two plans, “Residential Fixed Price” (July 2019) and “Residential Fixed Price” (July 2020), the longer term contract comes with a reduced rate, per usual. If you’re hesitant to enter into a lengthy commitment because you’re planning to move within the next year or two, it’s nice to know that FirstEnergy builds a moving loophole into its cancellation policy. If you’re changing addresses and FirstEnergy does not service your new neighborhood, it doesn’t levy a cancellation fee. Opting out for any other reason comes with a $50 fee, cheaper than any other flat-rate cancellation fee we’ve seen. In fact, it might still be cheaper to go with the longer contract if you aren’t sure when you’ll move, or whether you can take your FirstEnergy service with you.
Start with one of our three standard packages and add on equipment as you see fit. Basic packages start with door and window sensors, motion detectors and our touch-screen controller. The controller's signal cannot be cut, even if the panel is damaged, and its always-on cellular connection keeps the software up-to-date without you having to do a thing. From there, you can add on more security gear, including a doorbell camera you can monitor from your phone, a smart thermostat, smart lights you can program to turn on and off, a carbon monoxide detector or any number of features and locks to make your home as secure as you want it to be. 
Security by Reliant isn’t your everyday alarm system.1 This all-in-one security system provides 24/7 live security monitoring services, complete with tamper-proof devices such as image sensors, cameras, wireless door locks, smart plugs and more. Customize the equipment included with your system as you with, and enjoy remote access to your security system2 via the Reliant Connect app.
If you would rather have a steady rate and not think about twice about starting a load of laundry at 6:30pm versus 7:30pm, Direct Energy’s standard, 12-month, fixed-rate plan Live Brighter runs at an affordable 7.99 cents per kWh. Again, using 1,000 kWh per month would add up to a yearly total of $958.80 — higher than both Free Nights and Free Weekends, but also a lot simpler.
The more cool air you lose, the harder your air conditioning unit works and the higher your electricity bill will be. Install blinds, hang curtains or get storm windows made to keep cool air from seeping out. Even mesh screens, on the outside of your home, will help deflect solar radiation. You might even consider replacing old windows that leak cold air and let in heat.
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .

You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be mislead by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.
We offer AutoPay and average billing payment options to help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our customer service team anytime you need help. We're available 24/7 through online chat or by phone to answer any questions you might have about your home electricity account. 

3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.
Several states have Community Choice Aggregation (CCA) laws that allow local governments to pool their community’s electricity need in order to purchase power on their behalf.  While savings is not always guaranteed, many municipalities are able to obtain discounted electricity prices. You’ll have to check with your state regulatory commission. You can get started by clicking on your state in this map.
When you’re choosing a new energy deal, think about whether to go for dual fuel (where you get both your gas and electricity from the same company) or separate tariffs (where you get gas from one company, and electricity from another). It’s worth checking both options, as the combined price of separate tariffs can sometimes be less than a dual fuel offer.
This company has more plan variety than any other we looked at, though most of them seem more flashy than functional. And some seem weirdly niche — like "Connect to Comfort," a 24-month plan that comes with a Hive Hub and a Hive Active Thermostat, smart home devices that allow you to control your heat and A/C via app. Like many of Direct Energy’s plans, how good of a deal it is depends on how closely its offers align with your established habits.
1Security and Home Automation Services are offered by NRG Connected Home LLC d/b/a Reliant, TXB19469, 1201 Fannin Street, Houston Texas 77002. Electricity services are offered by Reliant Energy Retail Services, LLC d/b/a Reliant, PUCT Certificate #10007. Both are wholly owned by NRG Energy, Inc. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.
These materials are provided by Constellation NewEnergy, Inc., Constellation NewEnergy Gas Division, LLC, Constellation Energy Power Choice, LLC, Constellation Energy Gas Choice, LLC, or BGE Home Products & Services, LLC (d/b/a BGE Home, Constellation Electric and Constellation Home in Maryland and d/b/a Constellation Home in Pennsylvania and Texas), each a subsidiary of Exelon Corporation. Exelon Corporation also owns Atlantic City Electric (ACE), Baltimore Gas and Electric Company (BGE), ComEd, Delmarva Power, PECO and Pepco energy companies. BGE Home Products & Services, LLC, is not the same company as BGE, the regulated utility. The prices of Constellation are not regulated by any state Public Utility Commission. You do not have to buy Constellation electricity, natural gas or any other products to receive the same quality regulated service from your local utility. Brand names and product names are trademarks or service marks of their respective holders. All rights reserved. Errors and omissions excepted.
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