3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
When you’re choosing a new energy deal, think about whether to go for dual fuel (where you get both your gas and electricity from the same company) or separate tariffs (where you get gas from one company, and electricity from another). It’s worth checking both options, as the combined price of separate tariffs can sometimes be less than a dual fuel offer.
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With all the electric companies out there, it may be overwhelming to try and find the electric company for you. If you want an electricity provider that can keep up with the hustle and bustle of Round Rock, look no farther than Reliant. Whether you are new to Round Rock or a longtime resident, Reliant wants to provide you with innovative tools and electricity plans that put you in control of the way you power your life.