To make reducing your usage and saving money on electricity even easier, we have an advanced online account dashboard available for all our residential electricity customers. You can go there anytime to pay your bill, check your usage, change your personal information and learn more about offers we have that apply specifically to you. All customers can sign up for our Weekly Summary Email, which helps you stay on top of your usage every week. Interested in earning bill credits for reducing your usage? Eligible customers can sign up for Degrees of Difference, a program that gives you a bill credit for using less electricity than normal during designated high-demand time periods. You'll get countless benefits when you choose Reliant as your electricity provider.
Keeping on top: With deregulation, a whole host of electric resellers jumped into the market because there’s a whole lot of electricity to sell: if Texas were a country, it’d be the 11th largest electricity consumer in the world! Just by itself, it uses as much electricity as Spain or Great Britain! That means there’s a whole lot of information you have to find, absorb, and process to make sure you’re getting the best rate for your needs.
Security by Reliant isn’t your everyday alarm system.1 This all-in-one security system provides 24/7 live security monitoring services, complete with tamper-proof devices such as image sensors, cameras, wireless door locks, smart plugs and more. Customize the equipment included with your system as you with, and enjoy remote access to your security system2 via the Reliant Connect app.
The electric power industry is commonly split up into four processes. These are electricity generation such as a power station, electric power transmission, electricity distribution and electricity retailing. In many countries, electric power companies own the whole infrastructure from generating stations to transmission and distribution infrastructure. For this reason, electric power is viewed as a natural monopoly. The industry is generally heavily regulated, often with price controls and is frequently government-owned and operated. However, the modern trend has been growing deregulation in at least the latter two processes.
Just as impressive: Its overall J.D. Power score for customer satisfaction. The 1,000 point score considers price, communications, corporate citizenship, enrollment and renewal, and customer service. At 709, Green Mountain Energy scored the highest of all Pennsylvania companies, well above the 669 state average, and a solid 20 points ahead of the next closest provider we looked at — Constellation.
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (REP). These REPs, like Spark Energy, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.